About

Why partner with Acland Travel?


We harness the many elements that make an effortless travel experience.

Acland Travel is a highly personalised travel business focused on ensuring every element of your trip is seamless, connected and safe.
Our technology-driven solutions integrate seamlessly giving you complete control of your global travel needs, all of which are supported by real people. We believe in the power of travel. It connects people, and businesses – we understand our role is to keep you connected in that transaction.

92% Customer Retention

Our authentic approach, coupled with a commercial approach has seen us retain 92% of our clients throughout the last 10 years. Throughout the history of Acland Travel we have worked with our clients to deliver exceptional travel management services throughout 2 x Gulf Wars, the Pilots strike, September 11 Terrorist attacks , and numerous subsequent attacks, natural disasters such a Tsunamis, Floods and Volcanic Ash Clouds and now the Covid-19 global pandemic. Our response to these events, in conjunction with our ongoing daily personal approach simply proves that Acland Travel is a business partner that is big enough to deliver what you expect, but nimble and agile enough to make a difference.

Award Winning

Acland Travel is a proud Qantas Platinum Partner. Platinum Partnership signifies Qantas’ ongoing commitment to Acland Travel and its clients.
Acland Travel was awarded the Helloworld for Business Agency of the year in 2018/19, recognition within our group of our outstanding support of our clients and the Hello World for Business partnership
Acland Travel was a finalist in the 2018/2019 Travel National Travel Industry Awards, in the best single location corporate travel agency location.

SME Business Specialists

Acland Travel is your specialist SME Travel Support. We have access to all the bell’s and whistle’s you would expect, and that the top end of town values , implemented by our local team with on-going support. We have been working with SME Clients for 59 years, across all capital cities within Australia. Whilst we are not the biggest, we know we are invested and continually punch above our weight to ensure we exceed customer expectations.

Full Service personalised business support

All elements of our travel service and technology are supported in-house. Every touch point within the travel transaction is supported by our own people, who demonstrate the same care and concern for your request as they do your booking.

Traveller safety

Now, more than ever Acland Travel understands the need to create a connection that keeps your travellers as safe as possible.
Acland Travel provides a solution that plans ahead, from time of booking, which follows the traveller through the life cycle of the trip including capturing the required data to enable your organisation to keep track of your travellers and have contingency plans in place. This includes clear communication at time of booking surrounding:
Pre-Trip approval
A process that communicates Government mandated travel bans
Risk mitigation for your employees segmented according to your needs
Global Assistance whilst travelling
Alerts pushed to travellers whilst they are on the road
Location of travellers at any point.

Partnerships

Take advantage of our established relationships with: Qantas Platinum
IATA
AFTA
Hello World for Business
Sabre
Serko
Travel Analytics

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