Why Choose Acland Travel?

Seamless, personalised business travel aupport—all in one place

Experience a travel service where every detail is handled with expert care. Our in-house team supports every aspect of your journey and technology, ensuring a smooth, personalised experience. From your initial request to the final booking, our dedicated professionals bring the same level of attention and commitment—because your travel needs deserve nothing less.

Traveller safety: ensuring every journey is secure with Acland Travel

In today’s world, traveller safety isn’t just a priority—it’s a necessity. Acland Travel goes beyond the ordinary to forge a seamless connection, safeguarding your travellers at every stage of their journey. From the moment a booking is made, our proactive solutions anticipate potential risks, providing a dynamic, data-driven approach that tracks movement and ensures readiness for any contingency. Whether across cities or continents, we empower your organisation with real-time visibility and preparedness, making every trip a secure and confident experience.

SME experts: delivering beyond expectation

For six decades, Acland Travel has been the trusted partner for SME clients across Australia. While we may not be the largest, our unwavering dedication and expertise, make us one of the most impactful. We thrive on delivering exceptional service, consistently punching above our weight to exceed customer expectations. With a commitment to innovation, agility, and personalised solutions, we ensure every business we serve benefits from our depth of experience and industry-leading support. At Acland Travel, success isn’t measured by size—it’s defined by the lasting relationships we build and the outstanding results we achieve.

Customer retention

Our authentic approach, coupled with a commercial approach has seen us retain 88% of our clients throughout the last 10 years. Throughout the history of Acland Travel we have worked with our clients to deliver exceptional travel management services throughout 2 x Gulf Wars, the Pilots strike, September 11 Terrorist attacks , and numerous subsequent attacks, natural disasters such a Tsunamis, Floods and Volcanic Ash Clouds and now the Covid-19 global pandemic. Our response to these events, in conjunction with our ongoing daily personal approach simply proves that Acland Travel is a business partner that is big enough to deliver what you expect, but nimble and agile enough to make a difference.

Award winning: Acland Travel, a legacy of excellence

Acland Travel stands proudly as a Qantas Platinum Partner, a distinction that reflects Qantas’ steadfast commitment to both our agency and our valued clients. Our dedication to service and industry innovation has earned us prestigious accolades, including the coveted Helloworld for Business Agency of the Year (2018/19) —a testament to our unwavering support for clients and our strong partnership with Helloworld for Business.

Further cementing our reputation, Acland Travel was a finalist in the 2018/19 National Travel Industry Awards, recognized as one of the best single-location corporate travel agencies in the nation. With a history built on trust, expertise, and award-winning service, we continue to redefine excellence in corporate travel

Brad
Brad
Brad started his with Flight Centre Group in Brisbane, in their first dedicated “Cruise Outlet”. After 2 years, he moved to South Africa where he spent 3 years living in Johannesburg as part of the company’s start-up operation. He then returned to Australia where he ran Flight Centre retail outlets across Victoria and Tasmania. Brad next ran the Student Flights brand. After 2 years in this role, he ran a franchise network as State Manager of Victoria/Tasmania and then moved back into a senior leadership role as Director of Sales, Corporate and online for STA Travel.  In 2008 Brad relocated to the UK taking up the role as General Manager of Retail and Corporate for the Stella Travel Group of Companies, reporting into the Board and private equity partners.  In 2010 he purchased Acland Travel and has spent the last 12 years adding to the 60-year story of Acland Travel. This will be his second ICONS adventure! 
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Georgie
Georgie has been in the industry for 25 years. For the last 24 months she been working with Acland Travel, servicing a diverse number of accounts across her portfolio. Industry Experience Georgie is an industry expert, having gained experience throughout some of our most challenging moments. After leading teams throughout September 11 shutdowns, The Global GFC crisis, The Icelandic Volcanic air space crisis, her  street-smart mentality has seen Georgie quickly become the Acland Travel point of reference for complex fare construction and working her magic, making the most harrowing of trips simple. This experience allows us to increase our VIP Service delivery and ensures our most high value customers are looked after – 24/7. After long stints in Global Travel Management Companies such as American Express Business Travel and Flight Centre Travel Group, plus raising her three kids, we are super pleased to have Georgie as part of our team.
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Kamila
As Acland Travel's Client Relations Manager, my key objective is to elevate the customer service experience through efficient and responsive communication, trouble shooting, and problem solving across the travel cycle. I joined the Melbourne office in June 2022, shortly after returning from almost two decades in Europe, predominantly living and working in Warsaw and London, with regular bouts of travel around the continent. In my younger years I had several stints of schooling in San Francisco and Los Angeles and travelled extensively throughout the US and parts of Asia. During my career I have worked as an educator, trainer, business manager and human resources consultant. I have degrees in Business and Psychology from Monash University and a Master of Human Nutrition from Deakin University and have recently qualified to become a  Justice of the Peace.
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Debbie
With 25 years selling travel, half of those planning family and high end leisure trips, there is nothing that Debbie does not know about getting you ready for travel. Our resident Ski Expert Deb has skied most resorts in Australia, Japan and the US as well as set up prepared many families of our key corporates for holiday. Weather you want a business class brief, or a family getaway Deb has the expert knowledge to get you ready for travel.
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Marta
Marta has been in the travel industry for 35 years, no stone left unturned having worked for 6 airlines both internationally and domestic. Gulf Air, Singapore Airlines, British Airways, Qatar Airways, Virgin Australia and lastly Thai Airways, predominantly in the corporate arena in contract negotiation, fare distribution and client relationships. Marta left the Aviation industry to join the Mirvac (now ACCOR) group of hotels in Sales specializing in events and conferencing, enhancing her knowledge of all things on the ground and the secrets of the hotel industry. All those years and experiences and travelling broadened her all round knowledge of what the traveller wants. Marta has now bought this to Acland travel and would love to share this with our prospective and current clients.
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Meg
Meg is a seasoned travel consultant having devoted more than three decades to the industry. She commenced her career with Flight Centre where she spent eight years attending to leisure and retail travel before moving across to one of Flight Centre’s brands – Corporate Traveller. Following this, she spent six and a half years in a VIP corporate travel role which has equipped her with a solid understanding of the client’s travel requirements along with the ability to problem solve complex airfares. She joined Acland Travel in August 2024, adding to the wealth of experience already present within the team. Along with extensive European Travel, Meg has a passion for Italian travel & Culture, cemented by a 6-week Language course at Perugia University. Meg is looking forward to sharing her travel knowledge for both the Corporate & Leisure market.
Natasha
Natasha
Natasha loves a problem, because every problem has a solution. As “Head of Technology and Business Improvement”, and working 100% remotely with Acland Travel, Natasha is every bit the solution’s driven professional with over 25 years of diverse experience in the travel industry. Natashas role is 100% about delivering positive outcomes for our clients with better process optimisation. Her career spans both globally and privately owned travel management companies, where I have successfully collaborated with clients across various industries, each with unique requirements.
Edith
Edith
Edith is our resident airfare expert. The trickier, or more complex the airfare, the more Edith likes it. There is simply nothing that she does not know about airfare rules or combinations, which results in continual savings and value for travelers. Edith has been selling travel for 35 years and is passionate about getting the every customer the best deal possible. Email your complex fare request to us and Edith will ensure you get the best possible deal.
Karyn
Karyn
Karyn has over 25 years in the travel industry, working in wholesale, retail and corporate travel sectors. After High School she completed a Certificate in Travel Studies, at Auckland University of Technology and her career started at 19 working for Thomas Cook. After, she went to London where she travelled extensively throughout Europe working for STA Travel before returning home after 6 years. Following this Kath worked for Showbiz Travel and found her love for corporate travel at American Express and soon relocated to Queensland working as travel co-ordinator for 9 years at Downer Mining. Kath appreciates and understands her corporate clients role having also been in their shoes! A move back into the corporate travel world, Karyn worked for CTM for 4 years across consulting and finance roles. Karyn now calls Australia home where she is doing what she loves – efficiently and accurately managing corporate travel and ensuring she provides excellent customer service.